Ask, Don’t Assume: Cut 25 In Action

Site training overload doesn’t happen by accident — it’s often the direct result of an industry that assumes it knows what sites need before asking. SCRS’s Cut 25 initiative called the industry to at least a 25% reduction in training burden, and the organizations making progress share a common approach: they ask first. This session presents documented outcomes showing how sites, sponsors, CROs, and vendors operationalized training reduction by rethinking how solutions are designed, introduced, and supported. Hear what worked, what didn’t, and how shifting from assumption to collaboration is the key lever for meaningful training burden reduction.