Chantelle Courtnay is a dynamic IT leader with a proven track record in delivering secure, high-impact technology solutions across the healthcare, research, government, and entertainment sectors. At Akesa Group—a global pharmaceutical procurement and logistics company—she specialises in the management and delivery of technology initiatives that unlock operational efficiency and enhance data security, delivering value across the pharmaceutical supply chain for hospital pharmacies and clinical trial operators.
Blending technical execution with strategic insight, Chantelle has led complex transformations across national and international healthcare networks. Her work includes integrating national healthcare systems with secure platforms like My Health Record, and rolling out digital infrastructure across the entire NHS—spanning England, Ireland, Scotland, and Wales—during the COVID-19 pandemic. These initiatives enabled the rapid deployment of virtual care and communication platforms, maintaining continuity of care under extraordinary conditions.
At Akesa, she is driving innovation through secure, fit-for-purpose technologies—championing the responsible adoption of AI to streamline procurement, documentation, and data visibility workflows.
Chantelle excels at bridging the gap between technical capability and operational need—translating strategy into action in high-stakes, highly regulated environments. She brings deep expertise in regulatory frameworks, change management, and information security best practices, including ISO 27001 and SOC 2 compliance, ensuring alignment with privacy, security, and sponsor confidentiality is central to every initiative. Her approach is grounded in the belief that innovation in research operations must be secure, scalable, and human-centered.