Laia Esteban Herrera, PhD, is Director of Site Support Solutions OUS at Care Access, where she leads the design and implementation of global site support services across international clinical trials. With more than 12 years of experience in clinical research across CRO and sponsor environments, Laia has played a key role in building scalable, site-centric solutions aligned with real site needs while remaining adaptable to global regulations and country-specific requirements. Her work focuses on enabling sites to operate efficiently within diverse regulatory landscapes, strengthening site engagement, and supporting successful trial delivery worldwide. Laia is an active contributor to industry dialogue through her participation in SCRS events and global forums.