Melissa is the Head of Site Management and Monitoring (HSMM) and oversees key tasks related to site management, territory development and country study support. The Head of SMM is responsible for monitoring resource management, capacity assessments of Clinical Research Associate (CRA) workload and overall quality of monitoring deliverables.
With 20 years of clinical research experience both in CRO and Pharma, Melissa joined MSD in 2012 as Senior CRA and transitioned to various roles such as Clinical Operations Manager (COM), Regional Clinical Project Manager (RCPM), Clinical Research Manager (CRM) and CRA Manager prior to heading the ANZ Monitoring Team. Melissa holds a bachelor’s degree in biological sciences and a postgraduate diploma in pharmaceutical sciences from the University of Auckland.