With almost 20 years of experience in the clinical trial industry, Michelle Ray brings a unique perspective to Greenphire where she serves as Director of Customer Success. In her clinical trial career, she spent almost a decade leading a region in global site payments for a top CRO and served as a project management director for a centralized network of 150 sites. Michelle is a passionate advocate for optimizing the patient and site experience while reducing the administrative burden and time consuming delays regarding traditional payments and reimbursements.